Torch comes with a 1 year limited warranty that cover malfunctions due to manufacturing defects. This includes the battery, charger and heating elements. If you have a warranty claim, please contact Friction Gear Co. at
or through the website at
www.torchcoatheater.com or on the Contact Form.
This warranty does not cover third party repairs, rips, scratches, tears, cracks, or any other deterioration caused by wear and tear or exposure. It also does not cover damage caused by accident, abuse or improper cleaning or care.
Product replacement is at the discretion of Friction Gear Co.
Friction Gear Co. shall not be liable for any damages directly or indirectly related to Torch heated garments including without limitation to any damages or injury to persons or property occurring while anyone is wearing a Torch heated garment.
Without limiting the foregoing, Friction Gear Co. shall not be liable for loss of use, inconvenience, lost time, commercial loss or other incidental consequential damages.
Friction Gear Co. is not liable for any damage or injury caused by misuse of the product. Torch is also not responsible for any damage to coats or garments used in conjunction with Torch. The installation kits have been thoroughly tested and have not damaged any coats to the best of our knowledge; however, it is impossible to test on all types of materials and coats, so it is up to the customer to use their sole discretion when installing Torch in any coat.